PRIVACY POLICY
Information we collect
When you visit our site, we collect and store information that you enter within the site, or that you provide us with any other way. We also collect information about your device, web browser, time zone, IP address and cookies. We use software to collect session information (to ascertain how you use the site), such as page response time, the products you view, individual pages, search terms used to access the site, time spent on the site and site interaction. We also collect personally identifiable information including name, email, communications, payment details (including credit card information), comments, feedback, product reviews and recommendations.
How we collect the personal information
Some of the above non-personal information regarding the device and browser etc. is collected automatically when you visit the site. However, your personal information is only collected when you conduct a transaction on our site and submit the information (such as name, email, address, payment details) necessary for the transaction. We only use this personal information for the specific reason stated above. When you subscribe to our mailing list you are giving consent for us to use the data provided to send you promotional material. You can unsubscribe from this mailing list at anytime by either clicking ‘unsubscribe’ or sending us an email requesting to stop receiving these emails.
Why we collect the personal information
We collect such non-personal and personal information for the following purposes:
- To provide and operate the services.
- To provide customers with support and assistance.
- To be able to contact our visitors and customers with general or personalised service-related notices and/or promotional messages.
- To create data (using the non-personal information) that we or our business partners can use to improve our service.
- To comply with any applicable laws and regulations.
How we store, use, share and disclose visitor’s personal information
Our site is hosted on the Wix.com platform. Wix.com provides us with the platform that enables us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by us adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How we communicate with site visitors
We may contact you to notify you regarding your order, to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our business, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Use of cookies and other tracking tools
We use cookies, which are small pieces of data stored on your browser. They are typically used to keep track of your selected settings and actions taken on a site. We use these to provide a great experience to our visitors and customers, to monitor site and business performance, and to make sure the site is safe and secure to use. Wix.com, as our web host, place essential cookies on our site.
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For any non-essential cookies, we require your consent in the form of a cookie banner upon arrival to our site. You can opt-in to allow us to process your personal data.
To find out more about cookies visit www.allaboutcookies.org. You can also access cookie settings in your web browser.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
How you can withdraw consent
If you no longer want us to process your data, please email us at sophie@fingersandthumbsdesign.com.
Privacy Policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions & Contact
If you would like to: access, correct, amend or delete any personal information we have about you, you can send us an email at sophie@fingersandthumbsdesign.com.